Data Deletion Instructions

Email privacy@readypip.com with the subject Data deletion request. Use your registered email address and include your venue or account name. If you cannot access that email, tell us so we can agree another way to verify your identity. Do not send passwords or access tokens.

We aim to acknowledge requests within 7 days and normally complete them within one month. If we need more identifying information or a lawful extension, we will explain this and the expected timing. We confirm the outcome when the request is completed.

Deletion covers your account and venue records, uploaded files, conversations and backend history, drafts and scheduled posts, stored publication records, reports and insights, connected-platform data and credentials, and associated optional analytics. We also handle relevant records held by our service providers. Limited lawful exceptions and backup expiry are explained in our Privacy Policy; we will tell you if an exception applies.

Posts already published to Instagram or Facebook remain on those platforms. Delete those posts through your own social account if you want them removed.

To stop a connection without deleting your account, choose Disconnect on its row in Ready Pip’s Account screen. This removes our stored credentials for that connection, but does not delete historical records or revoke the underlying provider grant. You can separately remove Ready Pip in Facebook’s Business integrations or Apps and websites settings, Instagram’s Apps and websites settings, or your Google Account’s third-party connections settings. Email us to delete the remaining records.